Business Correspondent & Business Facilitator
Category : general
Course Id: NAR/N3037
Trainer: -
This course focuses on equipping individuals with essential aspects of financial inclusion, banking operations, and microfinance. It delves into the role of Business Correspondents (BCs) and Business Facilitators (BFs) in promoting financial inclusion, explores government schemes and initiatives, and provides an in-depth understanding of banking products and services, including deposits, loans, and digital banking.
Available Languages for Introductory video:
Videos are available in these languages: English
No videos found in this language
Chapter 1 - Introduction to Employability and Entrepreneurship Skills
Introduction to Employability and Entrepreneurship Skills
Chapter 1A - Applying Employability Skills, 34
Applying Employability Skills, 34
Chapter 1B - Entrepreneurial Competencies - Case Studies, Activities, and Role Play, 194
Entrepreneurial Competencies - Case Studies, Activities, and Role Play, 194
Chapter 1C - Relationship Between Success and Entrepreneurial Competencies, 214
Relationship Between Success and Entrepreneurial Competencies, 214
Chapter 1D - Importance of Employability Skills and Entrepreneurial Competencies for Job Requirement
Importance of Employability Skills and Entrepreneurial Competencies for Job Requirement
Chapter 2 - 21st Century Skills
21st Century Skills
Chapter 2A - Problem-Solving Techniques, 01
Problem-Solving Techniques, 01
Chapter 2B - Displaying a Positive Attitude, 02
Displaying a Positive Attitude, 02
Chapter 2C - Self Motivation, Problem Solving, Time Management, and Continuous Learning, 03
Self Motivation, Problem Solving, Time Management, and Continuous Learning, 03
Chapter 2D - Leadership Qualities, Characteristics of a Good Leader, and Leadership Styles, 04
Leadership Qualities, Characteristics of a Good Leader, and Leadership Styles, 04
Chapter 2E - Time Management and Prioritization, 63
Time Management and Prioritization, 63
Chapter 2F - Basic Computer Skills, 83
Basic Computer Skills, 83
Chapter 2G - Elements of Effective Communication, 150
Elements of Effective Communication, 150
Chapter 3 - Entrepreneurial Competencies
Entrepreneurial Competencies
Chapter 3A - Advantages of Self-Employment vis-à-vis Wage Employment, 190
Advantages of Self-Employment vis-à-vis Wage Employment, 190
Chapter 3B - Entrepreneurial Competencies - Case Studies, Activities, and Role Play, 194
Entrepreneurial Competencies - Case Studies, Activities, and Role Play, 194
Chapter 3C - Characteristics of an Entrepreneur, 209
Characteristics of an Entrepreneur, 209
Chapter 3D - Goal Setting and Prioritization, 212
Goal Setting and Prioritization, 212
Chapter 3E - Taking Moderate and Calculated Risks, 221
Taking Moderate and Calculated Risks, 221
Chapter 4 - Banking Deposits and Advances, Lending Schemes, and Government Sponsored Schemes
Banking Deposits and Advances, Lending Schemes, and Government Sponsored Schemes
Chapter 4A - Various Deposit Schemes and Other Banking Services, 196
Various Deposit Schemes and Other Banking Services, 196
Chapter 4B - General Advances - Security Norms and Margin Requirements, 197
General Advances - Security Norms and Margin Requirements, 197
Chapter 4C - Term Loans and Working Capital Finance, 198
Term Loans and Working Capital Finance, 198
Chapter 4D - MSME Credit, 199
MSME Credit, 199
Chapter 4E - Mudra Loan, 200
Mudra Loan, 200
Chapter 4F - PMEGP Scheme, 201
PMEGP Scheme, 201
Chapter 4G - CGTMSE Scheme, 202
CGTMSE Scheme, 202
Chapter 5 - Costing, Pricing, and Working Capital Management for a Business Plan
Costing, Pricing, and Working Capital Management for a Business Plan
Chapter 5A - Importance of Costing in Profitability, 268
Importance of Costing in Profitability, 268
Chapter 5B - Commercial Feasibility of Enterprises, 269
Commercial Feasibility of Enterprises, 269
Chapter 5C - Working Capital and Key Considerations, 270
Working Capital and Key Considerations, 270
Chapter 5D - Effect of Credit Policy on Working Capital, 271
Effect of Credit Policy on Working Capital, 271
Chapter 5E - Importance of Managing Expenses, Income, and Savings, 272
Importance of Managing Expenses, Income, and Savings, 272
Chapter 6 - Bookkeeping and Accountancy - Cash Book, Sales, Purchases, and Bookkeeping
Bookkeeping and Accountancy - Cash Book, Sales, Purchases, and Bookkeeping
Chapter 6A - Records Maintained in Small Enterprises - Cash Book, General Ledger, and Others, 273
Records Maintained in Small Enterprises - Cash Book, General Ledger, and Others, 273
Chapter 6B - Accounting Methodology, 274
Accounting Methodology, 274
Chapter 6C - Financial Statements, 275
Financial Statements, 275
Chapter 7 - Marketing Management and Customer Service Excellence
Marketing Management and Customer Service Excellence
Chapter 7A - Digital Marketing, 88
Digital Marketing, 88
Chapter 7B - Overview of the Indian Rural Market, 100
Overview of the Indian Rural Market, 100
Chapter 7C - Understanding Consumer Behavior and Preferences, 106
Understanding Consumer Behavior and Preferences, 106
Chapter 7D - Marketing Strategies for Exploring Opportunities in Rural Markets, 107
Marketing Strategies for Exploring Opportunities in Rural Markets, 107
Chapter 7E - Techniques for Identifying Customer Requirements, 125
Techniques for Identifying Customer Requirements, 125
Chapter 7F - Interpersonal Skills for Customer Service, 129
Interpersonal Skills for Customer Service, 129
Chapter 8 - Market Survey - Methodology, Sources, and Information Collection
Market Survey - Methodology, Sources, and Information Collection
Chapter 8A - Need for Market Survey, 95
Need for Market Survey, 95
Chapter 8B - Developing an Effective Survey Plan for the Selected Activity, 96
Developing an Effective Survey Plan for the Selected Activity, 96
Chapter 8D - Questionnaire Preparation for a Market Survey, 117
Questionnaire Preparation for a Market Survey, 117
Chapter 8E - Market Survey Report Format and Preparation, 118
Market Survey Report Format and Preparation, 118
Chapter 8F - Preparing a Market Survey Report Based on Analysis, 119
Preparing a Market Survey Report Based on Analysis, 119
Chapter 9 - Business Plan Preparation
Business Plan Preparation
Chapter 9A - Step-by-Step Process of Business Plan Formation, 301
Step-by-Step Process of Business Plan Formation, 301
Chapter 9B - Resource Mobilization, Supporting Organizations, Business Profitability, and Margin Cal
Resource Mobilization, Supporting Organizations, Business Profitability, and Margin Cal
Chapter 9C - Strategies to Improve Profitability, 303
Strategies to Improve Profitability, 303
Chapter 9D - Adjusting the Business Plan for Enhanced Profitability, 304
Adjusting the Business Plan for Enhanced Profitability, 304
Chapter 10 - Launching Formalities
Launching Formalities
Chapter 10A - Steps in Launching an Enterprise, 252
Steps in Launching an Enterprise, 252
Chapter 10B - Business Registration, Licensing, and Permits, 254
Business Registration, Licensing, and Permits, 254
Chapter 10C - Formalities for Obtaining a PAN Card, 276
Formalities for Obtaining a PAN Card, 276
Chapter 11 - Health, Safety, Gender and PwD Sensitization, and Greening Practices
Health, Safety, Gender and PwD Sensitization, and Greening Practices
Chapter 11A - Waste Management Policies, 137
Waste Management Policies, 137
Chapter 11B - Proper Maintenance of Tools and Equipment, 143
Proper Maintenance of Tools and Equipment, 143
Chapter 11C - Environmentally Responsible Handling of Materials, Tools, and Equipment, 144
Environmentally Responsible Handling of Materials, Tools, and Equipment, 144
Chapter 11D - Importance of an Inclusive Workplace and the 3Rs, 16
Importance of an Inclusive Workplace and the 3Rs, 16
Chapter 11E - Inclusive Workplace and Risks Related to Gender and Disability, 19
Inclusive Workplace and Risks Related to Gender and Disability, 19
Chapter 11F - Gender Sensitivity Procedures and Practices, 20
Gender Sensitivity Procedures and Practices, 20
Chapter 11G - Sustainable Business Practices, 248
Sustainable Business Practices, 248
Chapter 11H - Physical, Chemical, Ergonomic, Environmental, Biological, and Psychological Hazards, 3
Physical, Chemical, Ergonomic, Environmental, Biological, and Psychological Hazards, 3
Chapter 11I - Safety Procedures for Handling Tools and Equipment, 38
Safety Procedures for Handling Tools and Equipment, 38
Chapter 11J - Signage Systems, 39
Signage Systems, 39
Chapter 11K - Proper Lifting and Handling Techniques, 40
Proper Lifting and Handling Techniques, 40
Chapter 11L - Ergonomics and Proper Posture for Health and Injury Prevention, 41
Ergonomics and Proper Posture for Health and Injury Prevention, 41
Chapter 11M - Potential Threats and How to Avoid Them, 82
Potential Threats and How to Avoid Them, 82
Chapter 12 - Financial Inclusion, BC-BF Model, and Employment Opportunities
Financial Inclusion, BC-BF Model, and Employment Opportunities
Chapter 12A - Concept of Financial Inclusion, 277
Concept of Financial Inclusion, 277
Chapter 12B - Role of a Business Correspondent and Business Facilitator, 278
Role of a Business Correspondent and Business Facilitator, 278
Chapter 12C - Difference Between BC and BF, 279
Difference Between BC and BF, 279
Chapter 12D - Background of Financial Inclusion, 280
Background of Financial Inclusion, 280
Chapter 12E - Different Models to Reach the Unreached, 281
Different Models to Reach the Unreached, 281
Chapter 12F - Scope of Business Correspondents and Facilitators in the Current Scenario, 282
Scope of Business Correspondents and Facilitators in the Current Scenario, 282
Chapter 12G - Qualifications Required, 283
Qualifications Required, 283
Chapter 13 - Government Schemes for Financial Inclusion and Opportunities
Government Schemes for Financial Inclusion and Opportunities
Chapter 13B - Enhancing Financial Literacy, 285
Enhancing Financial Literacy, 285
Chapter 13D - Small Savings and Loans in the Unorganized Sector, 287
Small Savings and Loans in the Unorganized Sector, 287
Chapter 13E - Insurance Products, 288
Insurance Products, 288
Chapter 13F - Awareness of Social Security Schemes in the Unorganized Sector, 289
Awareness of Social Security Schemes in the Unorganized Sector, 289
Chapter 14 - The Empowering Role of BC and BF
The Empowering Role of BC and BF
Chapter 14A - Financial Literacy Centres and the Role of BCs and BFs in Financial Education, 290
Financial Literacy Centres and the Role of BCs and BFs in Financial Education, 290
Chapter 14B - RBI Campaigns, 291
RBI Campaigns, 291
Chapter 14C - Credit Counseling, 292
Credit Counseling, 292
Chapter 14D - Budgeting, Investing, Credit, Debt, and Savings Planning, 293
Budgeting, Investing, Credit, Debt, and Savings Planning, 293
Chapter 15 - Live Demonstration of Banking Transactions by Service Provider
Live Demonstration of Banking Transactions by Service Provider
Chapter 15A - Generating Account Statements and Checking Balance, 356
Generating Account Statements and Checking Balance, 356
Chapter 15B - Introduction to Cheque Transactions, 357
Introduction to Cheque Transactions, 357
Chapter 15C - Understanding KYC Norms, 358
Understanding KYC Norms, 358
Chapter 15D - Insurance, 359
Insurance, 359
Chapter 15E - Introduction to Debit and Credit Cards, 360
Introduction to Debit and Credit Cards, 360
Chapter 17 - Principles of Banking and Functions of Banks
Principles of Banking and Functions of Banks
Chapter 17A - Main Functions of Banks and DRA Certification, 312
Main Functions of Banks and DRA Certification, 312
Chapter 17B - Types of Banks, 313
Types of Banks, 313
Chapter 17C - Introduction to Banking and RBI Acts, 314
Introduction to Banking and RBI Acts, 314
Chapter 17D - Awareness of NBFCs, 315
Awareness of NBFCs, 315
Chapter 17E - Various Banking Services, 316
Various Banking Services, 316
Chapter 17F - Important Banking Products, 317
Important Banking Products, 317
Chapter 17G - Introduction to Digital Banking, 318
Introduction to Digital Banking, 318
Chapter 17H - Introduction to Banking and RBI Acts, 319
Introduction to Banking and RBI Acts, 319
Chapter 17I - General Insurance and Agricultural Crop Insurance, 320
General Insurance and Agricultural Crop Insurance, 320
Chapter 18 - KYC Norms and Anti-Money Laundering Measures
KYC Norms and Anti-Money Laundering Measures
Chapter 18A - Why KYC Norms, 348
Why KYC Norms, 348
Chapter 18B - KYC Compliance - Documents Required for Opening Accounts, 349
KYC Compliance - Documents Required for Opening Accounts, 349
Chapter 18C - Importance of Aadhaar Seeding, 350
Importance of Aadhaar Seeding, 350
Chapter 18D - Features of Genuine Currency Notes, 351
Features of Genuine Currency Notes, 351
Chapter 18E - Anti-Money Laundering - Policies, Laws, and Regulations, 352
Anti-Money Laundering - Policies, Laws, and Regulations, 352
Chapter 18F - Prevention of Money Laundering Act, 353
Prevention of Money Laundering Act, 353
Chapter 19 - Banking Deposits
Banking Deposits
Chapter 19A - Types of Deposits - Demand and Time Deposits, 361
Types of Deposits - Demand and Time Deposits, 361
Chapter 19B - Account Opening and Closing Procedures, 362
Account Opening and Closing Procedures, 362
Chapter 19E - Premature Closure of Deposits, 365
Premature Closure of Deposits, 365
Chapter 19F - Renewal of Deposits, 366
Renewal of Deposits, 366
Chapter 20 - Principles of Lending - Agriculture, Priority Sector Advances, and Government Schemes
Principles of Lending - Agriculture, Priority Sector Advances, and Government Schemes
Chapter 20A - Selection of a Good Borrower, 368
Selection of a Good Borrower, 368
Chapter 20B - Verification and Scrutiny of Borrowers and Documents, 369
Verification and Scrutiny of Borrowers and Documents, 369
Chapter 20D - Right Purpose, Right Amount, and Right Place, 371
Right Purpose, Right Amount, and Right Place, 371
Chapter 20E - Appraisal of Loan Proposals, 372
Appraisal of Loan Proposals, 372
Chapter 20F - Interest Rates on Loans and Methods of Interest Calculation, 373
Interest Rates on Loans and Methods of Interest Calculation, 373
Chapter 20G - Priority Sector and Its Advancement, 374
Priority Sector and Its Advancement, 374
Chapter 20H - Introduction to Priority Banking, 375
Introduction to Priority Banking, 375
Chapter 20J - Security Norms, 377
Security Norms, 377
Chapter 20K - Loan Insurance, 378
Loan Insurance, 378
Chapter 20L - Follow Up and Recovery Steps, 379
Follow Up and Recovery Steps, 379
Chapter 20M - Government Schemes for Loans and Advances, 380
Government Schemes for Loans and Advances, 380
Chapter 21 - Retail Lending
Retail Lending
Chapter 21A - Concept of Retail Lending, 339
Concept of Retail Lending, 339
Chapter 21B - Consumer Durable Loans, 340
Consumer Durable Loans, 340
Chapter 21C - Home Loans, 341
Home Loans, 341
Chapter 21D - Education Loans, 342
Education Loans, 342
Chapter 21E - Vehicle Loans, 343
Vehicle Loans, 343
Chapter 21F - Personal Loans, 344
Personal Loans, 344
Chapter 21G - Agriculture Loans, 345
Agriculture Loans, 345
Chapter 21H - Property Loans, 346
Property Loans, 346
Chapter 21I - Non Priority Gold Loans, 347
Non Priority Gold Loans, 347
Chapter 22 - Bank Specific MSME Credit Schemes with Reference to MUDRA
Bank Specific MSME Credit Schemes with Reference to MUDRA
Chapter 22A - Micro, Small, and Medium Enterprises, 218
Micro, Small, and Medium Enterprises, 218
Chapter 22B - Availing Schemes and Documents to Be Submitted, 219
Availing Schemes and Documents to Be Submitted, 219
Chapter 22C - Government Schemes for Loans and Advances, 380
Government Schemes for Loans and Advances, 380
Chapter 23 - Bank-Specific Savings and Credit Products
Bank-Specific Savings and Credit Products
Chapter 23A - Importance of Savings - Individual and SHG Savings, 381
Importance of Savings - Individual and SHG Savings, 381
Chapter 23B - Need for Savings in Banks, 382
Need for Savings in Banks, 382
Chapter 23C - Importance and Features of Savings Bank Accounts, 383
Importance and Features of Savings Bank Accounts, 383
Chapter 23D - Rules for Opening Savings and Current Accounts for SHGs and Individuals, 384
Rules for Opening Savings and Current Accounts for SHGs and Individuals, 384
Chapter 23E - RBI Regulations, 385
RBI Regulations, 385
No videos found in this language
Chapter 24 - Digital Banking - Mobile Banking, Internet Banking, and Other Delivery Channels
Digital Banking - Mobile Banking, Internet Banking, and Other Delivery Channels
Chapter 24A - Introduction to Digital Banking, 329
Introduction to Digital Banking, 329
Chapter 24B - Advantages of Digital Banking and Associated Risks, 330
Advantages of Digital Banking and Associated Risks, 330
Chapter 24C - Mobile Banking and Its Advantages, 331
Mobile Banking and Its Advantages, 331
Chapter 24D - NEFT, 332
NEFT, 332
Chapter 24E - RTGS, 333
RTGS, 333
Chapter 24F - Intra-Bank Money Transfer, 334
Intra-Bank Money Transfer, 334
Chapter 24G - Interbank Money Transfer, 335
Interbank Money Transfer, 335
Chapter 24H - Credit and Debit Cards, 337
Credit and Debit Cards, 337
Chapter 24I - Online Banking Frauds and Precautionary Measures, 338
Online Banking Frauds and Precautionary Measures, 338
Chapter 25 - Follow-Up and Recovery of Loans
Follow-Up and Recovery of Loans
Chapter 25A - Ensuring Proper End Use of Loans, 395
Ensuring Proper End Use of Loans, 395
Chapter 25B - NOC Certificate, 396
NOC Certificate, 396
Chapter 25C - Importance of Prompt Repayment and Consequences of Loan Delays or Non-Repayment, 397
Importance of Prompt Repayment and Consequences of Loan Delays or Non-Repayment, 397
Chapter 25D - Consequences of Delay or Non Repayment of Loans, 398
Consequences of Delay or Non Repayment of Loans, 398
Chapter 25E - Overview of Various Recovery Provisions, 399
Overview of Various Recovery Provisions, 399
Chapter 26 - Securities, Charge Creation, and Documentation
Securities, Charge Creation, and Documentation
Chapter 26A - Simple and Equitable Mortgage, 388
Simple and Equitable Mortgage, 388
Chapter 26B - Charge Creation, 389
Charge Creation, 389
Chapter 26C - Security Concepts in the Banking Industry, 448
Security Concepts in the Banking Industry, 448
No videos found in this language
No videos found in this language
No videos found in this language
Chapter 27 - Filling Account Opening Forms, Loan Applications, and Documentation
Filling Account Opening Forms, Loan Applications, and Documentation
Chapter 27A - SB and CA Account Opening Forms, 391
SB and CA Account Opening Forms, 391
Chapter 27B - Common Loan Application Forms, 392
Common Loan Application Forms, 392
Chapter 27C - Digital Submission of Applications, 393
Digital Submission of Applications, 393
Chapter 27D - Loan Requirements Checklist - Title Deeds, Land Documents, Estimates, and Permissions
Loan Requirements Checklist - Title Deeds, Land Documents, Estimates, and Permissions, 394
Chapter 27E - MUDRA Loan Application Forms, 500
MUDRA Loan Application Forms, 500
Chapter 28 - SHG Formation Role, Structure, Composition, and Functions
SHG Formation Role, Structure, Composition, and Functions
Chapter 28A - Meaning and Role of SHGs, 401
Meaning and Role of SHGs, 401
Chapter 28B - Mobilization of Homogeneous Groups, 402
Mobilization of Homogeneous Groups, 402
Chapter 28D - Regular Savings, Meetings, and Record Maintenance, 404
Regular Savings, Meetings, and Record Maintenance, 404
Chapter 28E - Credit and Small Loans for Priority Sector Requirements, 405
Credit and Small Loans for Priority Sector Requirements, 405
Chapter 29 - Microfinance - Microfinance Delivery Models
Microfinance - Microfinance Delivery Models
Chapter 29A - JLG
JLG
Chapter 29B - Terms and Conditions of Loans
Terms and Conditions of Loans
Chapter 29C - Term Loan and CC Features
Term Loan and CC Features
Chapter 29D - Benefits Available to SHG-JLGs, Including Interest Benefits
Benefits Available to SHG-JLGs, Including Interest Benefits
Chapter 29E - Provision of Guarantors
Provision of Guarantors
Chapter 29F - Repayment Policies
Repayment Policies
Chapter 29G - Fintech Based Microfinance Model and Conclusion
Fintech Based Microfinance Model and Conclusion
Chapter 29H - Bank-NGO Partnership
Bank-NGO Partnership
Chapter 29I - Cooperative Model
Cooperative Model
Chapter 29J - BC Model
BC Model
